The extensive availibility of softwares and the change of the users’ habit introduce
new elements in the area of complex softwarequality. The softwares and applications
operate in clouds and linkages to enable are focus attention increased on security and
trustfulness as an emphasized quality attributes.
The software vendor businesses interested in collect and recognize information about
the users’ software running habit (usually e.g. in a social media), as well as the „considered
good”, much or less used parts of an application. The modern software elemens / services
contain more and more data collection / report functions, some of which are known by
the users, but other parts can be also hided. It is important to recognize, organize and
the examination of practical application by the national software developer and software
quality communities. The computer security, reliability and user trust are most likely to
be used also in other disciplines (e.g. human relations, sociology, psychology).
During my work I examine how others approached user trust. These results will be
compare with the existing software quality standards. I will create a framework that can
help to measure the website visitors’ perceived credibility. Finally the framework will be
expanded on suitable human sciences.