As a result of the global financial crisis in 2009 spurred E-government, as an efficient tool to improve competitiveness. Implementing E-goverment has many advantages. For public administration – as the service provider - : more transparent goverment, impoved efficency, reduction of costs. For the users: faster, more comfortable administration, better information flow, improved communication with rural and remote communities (e-inclusion).
In the first part of my thesis, I present a review on the concept of E-government, its significance, and advantages. I review the actors connected to E-government and the five phase model of E-government services. I enumerate the 20 „basic public services” defined by the European Union, and a possible grouping according to their target actors.
In the next chapters, I present EU directives on E-government issues in general and its current situation in Hungary.
Lastly, I outline a general network design concept to improve the current governmental network.
Further work in the next semester includes: analysis of detailed network requirements, network model construction, definition of different case studies and their comparison based on predefined aspects.