Development of an inner corporate training manager system

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Dr. Szűcs Gábor
Department of Telecommunications and Media Informatics

Within a short term nearly 200 newcomer arrived to the site of Budapest of the Nokia Siemens

Networks. It took a lot of effort from the company to train these engineers. Also It was a huge problem to

organize, advertise and administrate these trainings. There wasn't any mature method to follow and

summarize the results of newcomers and to find the target audience of trainings.

The company decided to create a system which helps the competence transfer and able to act as the

protagonist of the training process, such as the Neptun in the higher education system in Hungary. These

were the basic requirements of the Training Manager.

The system itself is web-based, and can be accessed through a browser, so it ensures a mobile

solution, which based on PHP and MySQL. The database structure in the background serves the server

side logic which communicates with users through a Graphical User Interface ( GUI ). The different user

roles enables splitting the training process into distinct parts, which are planning, organization, application

and administration. The Training Manager is able to provide dynamic reports about training results and

training processes. A mailing function is also part of the system which handles 100 mails on an average

day to help the organization and inform the target audience. With the introduction of the Training

Manager there is a serried and easy-to-handle system which is based on the handling of different

parameters of trainings, users and storing the structure of the user groups. There are preconfigured

training plans, which helps the coaching of newcomers, who could easily follow their own results,

progresses. There is an option to make cost plans for previous mentioned training plans, which acts as the

base of the work planning made by managers.

The number of trainings, training sessions and applicants increased with the introduction of the

Training Manager, which is the side effect of loose resources. The system is used in three different sites

of the Nokia Siemens Networks nowadays, beside of Budapest there is a Training Manager for Cheng-Du

( China ) and for Manila also. Actually there are nearly 1000 users around the world, who are using this

system, and there are ongoing negotiations with other sites about using Training Manager so the number

of users will probably increase in the near future.


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